They are experts in their field, provide very focused and commercial advice and are responsive to tight deadlines.
High standards, good, transparent communication between team members, excellent understanding of the issues, plus a can-do attitude. Part of the firm’s culture is an awareness of cost, and the farming out of work to the most reasonably-priced resource.
They take a sensible pragmatic approach to a contentious situation. Their legal analysis of the issue is good and they provide a number of options to me as the client as to how to move forward.