Simkins’ Gideon Benaim comments on social media abuse on Sky News

Posted: January 22, 2014

Simkins’ Gideon Benaim appeared on Sky News this morning regarding the abuse suffered by Stan Collymore and others on social media platforms.

Gideon’s 3 key points:

1. Social media companies must take more responsibility once they receive a valid complaint;

2. You can have 15 report abuse buttons on the same page, but, if no one deals with them quickly, it’s often worthless;

3. It seems that if you want to advertise or partner with a social media company there is always someone to speak to (even outside the US), but, if you have a serious complaint you have to press a button or fill in a form and then wait and see; sometimes for weeks.

Gideon’s view is that it’s unacceptable, irresponsible and unsustainable. Surely more can be done at speed to help victims?